Toracare

ToraCare provides a dedicated, Toranet-resourced support service, ensuring customers receive the right level of assistance based on their unique needs. Our proactive approach builds long-term relationships, offering guidance beyond standard manufacturer support.

With extensive technical expertise, we resolve most support cases without relying on manufacturer TAC, reducing delays and ensuring faster problem resolution. This minimises downtime and streamlines operations for businesses that depend on reliable connectivity.

Engaging with manufacturer TAC can be time-consuming and frustrating. ToraCare eliminates this hassle by handling most issues in-house, only escalating when necessary for software bugs or RMAs, saving customers time and effort.

ToraCare goes beyond troubleshooting by offering strategic technical advice tailored to each customer's environment. Clients can discuss broader IT challenges with experts who understand their specific infrastructure and operational requirements.